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Quality Assurance Programmes for Singapore

Loo Jang Jing and Lim Lian Chuan, Freshwater Fisheries Centre, Agri-food and Veterinary Authority, Singapore
 
This paper was presented by the authors at the seminar: Serving you Better in the New Millennium, held on 5 May, 2000, during Interzoo 2000, Nuernberg, Germany.
 

The increase in international trade of ornamental fish over the years poses a great challenge to national authorities in their vigilance against the potential establishment of exotic aquatic diseases in their countries.
 
Water quality management is one of the major aspects of the Code of Practice. Photo: John DawesThis has prompted many importing countries to impose more stringent health requirements on the incoming fish, with particular emphasis on the specific disease-free status of the originating source. Over the years, the Agri-food and Veterinary Authority (AVA) of Singapore, formerly known as the Primary Production Department (PPD), has been working closely with Singapore's exporters in ensuring that Singapore export consignments meet the increasing demand on fish quality and health status.
 
AVA's quality assurance programmes aim to provide a credible and all-rounded approach towards the promotion of good hygienic and sanitation practices within the packing premises of the exporters. Emphasis is placed on the exporters' abilities to maintain an established standard of practice and a proper documentation process. AVA monitors these premises through regular inspections and water and fish samplings to ensure compliance and provides technical advice on quality and health management matters. These programmes, hence, offer a comprehensive assurance of quality and fish health status for the export of Singapore ornamental fish to the global markets.

Fish Health Certification Programme
Certification is fast-becoming a prerequisite for international movement of aquatic animals and a means of facilitating trade among countries. AVA is the only authority in Singapore to provide fish health certification services to the ornamental fish trade and industry.
 
Singapore exporters export an average of 50 ornamental fish consignments daily. It is therefore not practical for AVA officers to inspect every export consignment. In 1999, AVA issued more than 12,000 health certificates for ornamental fish consignments that were exported to some 70 countries. The issuance of most of these certificates was primarily based on a good and reliable system of inspection and monitoring of the ornamental fish export premises where packing of the consignment was carried out.
 
Accredited Ornamental Fish Exporters' Scheme
The Accredited Ornamental Fish Exporters' Scheme was implemented by AVA in 1983 to encourage Singapore exporters to export fish of high quality and clinically free of diseases through maintenance of high standard of hygiene and sanitation in their packing premises. The Scheme enables exporters with good management practices to obtain accreditation for their export premises so that they can obtain health certificates based on track record of their management practice of good hygiene and sanitation and fish quality, rather than on a consignment basis.
 
Membership: Admission to the Scheme is voluntary and through application. Companies applying for membership of the Scheme must be licensed under the Import, Export or Transshipment of Ornamental Fish Licence by AVA. 
 
Exporters with good management and practices can obtain accreditation for their premises. Photo: John DawesPrior to the approval of membership, the premises are subjected to initial screening by AVA, including inspection of the premises and fish stock, water sampling for laboratory examination and checking of the records of fish sales maintained by the company. There must not have been any history of fish disease occurrences or of any gross mortality in fish stocks in the packing premises during the one month preceding the commencement of membership.
 
Only companies whose packing premises have met the terms and conditions of the Scheme can be admitted to the Scheme. Each member admitted to the Scheme is awarded a serially numbered certificate. Members can then quote their certificate numbers in their trade transactions to identify themselves as members of the Scheme. Almost all major exporters in Singapore, numbering more than 40, are members of the Scheme. The export consignments from these exporters account for more than 90% of the total ornamental fish exports from Singapore.
 
Code of Practice: Since its implementation in 1983, the Accredited Ornamental Fish Exporters' Scheme has undergone several reviews to improve the certification procedure so as to meet new requirements ine importing countries. In 1997, AVA, for example, incorporated a Code of Practice into the Scheme. The Code of Practice provides guidelines on the management of incoming and outgoing fish, routine care of fish held in premises, packing of fish for export and maintenance of packing premises. In addition, members also have their own quality control measures to ensure that only good quality and healthy fish are included in their consignments.
 
Salient Features of the Code
Maintenance of packing premises: Members are to ensure that the premises are kept clean at all times. To minimise the risk of contamination from outside the premises, members must provide disinfecting foot-baths or a disinfectant mat at all entrances to the areas designated for conditioning of incoming fish. Concentration of the disinfectant must be checked regularly.
 
All premises are supplied with potable water used for packing the fish. This ensures that the packing water is free from pathogens and contaminants. No birds, dogs and cats must be kept within the premises, as these could transmit pathogens into the premises. No cooking of food should be carried out in the packing premises.
 
Management of incoming fish: Fish must be unpacked promptly in dim or red light conditions, and acclimated to water quality conditions in the holding facility. New fish should not mix with old stock and need to be conditioned for at least 48 hours before export.
 
Care of fish: Fish must not be subjected to rapid fluctuation of light and water quality unnecessarily. All aquaria must be clearly labelled and sited appropriately to facilitate visual inspection and minimise interference. Aquaria must be checked daily, with uneaten food and dead animals removed and cleaned regularly. Fish stocking density must not be too high so as to minimise crowding stress. Fish must be fed regularly at appropriate feeding rate and feeds must be kept under hygienic conditions.
 
Disease Prevention and Treatment: All nets, tanks and equipment must be disinfected and individual nets must be used for each tank to prevent outbreak and spread of disease. Fish showing sign of distress, injury and disease must be treated. Sick fish must be isolated from the healthy ones and must not be exported.
 
Drugs must only be used when necessary and its usage must be closely supervised and in accordance with good husbandry practice. Record of d isease outbreaks, treatment and mortality need to be maintained.
 
Water quality management: The filtration system must be checked and maintained regularly. Quality of tank water must be checked regularly and managed so as to meet the optimal standard. The criteria of the standard include dissolved oxygen, pH, free ammonia, nitrite and nitrate.
 
Packing of Fish for Export: Members miust ensure that fish packed for export are clinically free of any external sign of disease. Before packing, fish must be carefully examined and unhealthy or poor quality fish must be rejected. All the fish for export must be conditioned and prophylactically treated whenever possible.
 
Members must ensure that their consignments are packed in a manner that ensures good survival of the fish up to at least 95% for the anticipated journey time. Only new materials must be used for packing. Only potable water must be used for packing freshwater fish.
 
Shipment of consignment: Members must make all reasonable efforts to expedite the clearance of the consignment and transport to its destination.
 
For example:
 
a) Fish and plants must be packed in separate boxes under separate packing lists to avoid delay in custom clearance in the importing country.
 
b) Any bags of chemicals included in the fish consignment must be declared in the packing list.
 
c) For export of CITES listed fish species, members must ensure that the appropriate import and export permits are obtained from the authority and these documents must accompany the shipment.
 
Complaints from importers/buyers: Members must deal promptly with complaints from importers/buyers and provide quality service at all times.
 
Recording system: To enable tracing of the movement of fish in cases of any disease outbreak(s), members must maintain records of purchases and sales from suppliers and to purchasers for, at least 3, months. This is an important feature of the Code of Practice. If possible, the records should be in the form of a database.
 
Specific Disease-free Status Certification
To ensure that members set a high standard of hygiene and sanitation in their premises, officers from AVA inspect and monitor the premises regularly and provide the exporters with technical advice on fish packaging techniques and health matters. They conduct routine sampling, check the conditions of the packing premises, test the water quality, inspect the fish stock and consignments, and check the records of fish sales maintained by the members. AVA takes the results of routine inspection into consideration in issuance of Fish Health Certificates for outgoing ornamental fish consignments by members and renewal of membership.

The various programmes aim at ensuring that fish destined for export are in peak condition. Photo: John DawesTo meet the requirements of importing countries for certification of specific disease-free status, such as Spring Viraemia of Carp (SVC), Viral Haemorrhagic Septicaemia (VHS), Infectious Haemotopoietic Necrosis (IHN), Salmonella and Vibrio cholera, AVA has also implemented surveillance programmes on such viruses and bacteria. The Authority systematically and regularly monitors and screens export premises and ornamental fish consignments for the pathogens concerned. Fish and water samples are collected and examined in our in-house laboratory. The Authority also sends fish samples to overseas fish health laboratories for cross-referencing.
 
For certification of certain specific pathogens, members are required to meet the following additional requirements:
 
a) The premises must have designated rooms approved by AVA for fish disease treatment, which should be separated from other areas.
 
b) As in the case of the quarantine room, the entrances/exits to the disease treatment room should have disinfecting foot-baths.
 
c) All fish should be held within the quarantine room for, at least, 7 days before export.
 
d) The exporters, as well as farm supplying fish to the exporters, must maintain good records of fish stocks and movements into and out of the quarantine room.
 
e) The farm supplying fish to the exporters should not use organic manure in their operation and natural food organisms (especially =Moina=) for feeding the fish.
 
The surveillance programmes and additional requirements enable AVA to provide the necessary Specific Disease-free Status for export consignments with credibility. Exporters also do their utmost in complying with the Code of Practice and exercise a high level of self-regulation in disease management and premises sanitation. AVA is currently monitoring closely the performance of individual exporters, in particular, their proficiency in maintaining a credible self-regulatory system of premises and fish health management. With such a system in place at the exporters' premises, AVA will move towards an auditing role in maintaining and promoting high standards of fish health for our ornamental fish industry.
 
ISO Certification
AVA encourages ornamental fish exporters to attain ISO certification, which is an internationally accepted quality management system in documentation and customers' feedback are important components. The implementation of ISO by our exporters will complement the existing AVA's Accredited Ornamental Fish Exporters' Scheme, as it includes the control and documentation of business activities, such as purchasing, processing of orders and customers' feedback systems. ISO certification will not only help to enhance the image of the company, it will also ensure the quality standard of the fish exported through a standard quality management system.
 
Two Singapore ornamental fish farms-cum-exporters have already achieved the distinction of being awarded the ISO 9002 quality management system as well as the ISO 14001 environment management system. These farms-cum-exporters serve as good models for the industry in ensuring production and trading of ornamental fish of good and consistent quality.
 
Conclusion
The successful implementation of a credible quality assurance programme for ornamental fish trade depends strongly on the ability of the competent authority to work closely with the exporters in adopting a uniform approach towards quality assurance and the safeguarding of fish health prior to export.
 
AVA and the Singapore Aquarium Fish Exporters' Association (SAFEA) have, over the years, worked closely together and shared the same concern and understanding on the importance of quality and fish health management practices. Both parties establish regular dialogue sessions to address all issues affecting the ornamental fish trade. This has enabled the industry to respond quickly to new requirements of importing countries without compromising the high quality standards and fish health status in the industry. AVA and the Singapore Ornamental Fish Exporters' Association are ready to face the challenges of the new millennium and are looking forward to offering ever-better services to customers.
 

OFI Journal Issue 34: February 2001