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24-Hour Global Fish Rescue Services

Through its Code of Conduct and Code of Ethics, OFI affords the welfare of aquatic livestock top priority at all stages of the transportation chain, from point of origin, to final destination. Compliance with IATA Live Animals Regulations with regard to packing and handling procedures, results in the vast majority of ornamental aquatic livestock enjoying global trouble-free transportation. However, on occasions (but on an infrequent basis), consignments may become stranded in transit at airports, owing to missed flight connections, arrival outside veterinary inspection centre opening hours, essential documentation going astray, or several other factors. At such times, the welfare of the livestock could be placed at risk, particularly if delays prove excessive. In order to avoid such situations from developing into crises, arrangements exist in a number of countries for stranded consignments to be rescued.

 
OFI members form part of these 'rescue services', abiding, in so doing, by our 'Stranded Shipments Resolution' passed at our AGM, held in Singapore on 24 May 1995, which states: "OFI members will not refuse a shipment they have ordered, despite delays, strandings or for any other reason. The welfare of the stock must receive top priority, with an investigation into matters such as who was responsible for the delays, or the lodging of insurance claims, following later." To assist further in reducing risks to the welfare of ornamental fish and other aquatic creatures whenever and wherever strandings do occur, we are pleased to publish a list of OFI members who are available 24 hours a day to rescue such consignments (see menu to the left).
 
To minimise delays in locating a suitable 'rescuer', we are including details regarding the type of consignment that the listed members are best equipped to rescue, along with other relevant contact information. Should a rescue become necessary, relevant parties should contact the listed OFI members direct. DO NOT ATTEMPT TO ESTABLISH CONTACT WITH SUCH MEMBERS INDIRECTLY VIA THE OFI SECRETARIAT, UNLESS ABSOLUTELY NECESSARY, SINCE THIS COULD RESULT IN FURTHER DELAYS, WHICH COULD, IN TURN, COMPROMISE THE WELFARE OF THE LIVESTOCK. The whole purpose of the scheme is to save fish by reducing the stresses associated with delays.
 
This rescue service is offered FREE OF CHARGE and is applicable to shipments which - once rescued and re-acclimatised, or medicated as appropriate (at the 'rescuer's' expense in terms of personnel, vehicles, medications, aquarium space, etc.) - will then be sold on by the rescuer. If, however, the service required involves other considerations, such as de-bagging, re-oxygenation, re-conditioning, re-packing and/or subsequent forwarding to the original destination, there will be a charge, the level of which will need to be established with the OFI member concerned.
 
OFI members who are participating in the Rescue Service are listed to the left, by country.